We conduct our business banking with Commerce Bank. Overall the bank does a good job technically. They make very few,if any, errors and their statements are always on time.
Is this what banking is all about though? I say not. Commerce has a lot of crazy rules that make it hard to do business with them. In their defense....Commerce is one of the few large regional banks that thumbed their noses at the TARP monies. So although they drive you crazy....your money is safe!
Anyway, not all their rules even make sense.
Last week we needed to move $100,000 into Commerce bank. The monies came from another bank so it was a bank check that I had to deposit. Bank Checks are like cash.
So I go up to the cashier and ask her to deposit the entire check into the account. An account that has been open for 15 years. An account that has more then the deposited check amount. All of our e-commerce business runs through this account.
She looks at the check and asks me to wait. I ask her why and she tells me that she needs approval for this amount! Approval....to take money? Really? She smiles an embarrassed smile and goes off to the manager.
5 minutes later I see the manager furiously clicking away on his keys....I finally catch the tellers attention and ask her what's the delay? She tells me that the manager is out to lunch and they are calling other branches to see if their manager can approve their bank taking 100 grand from a customer.
After 10 minutes, they finally have someone approve my deposit.
I have never seen such order prevention in my life!
Tuesday, December 15, 2009
Saturday, December 12, 2009
Let's start the bitchin.....cool!
Always great to start the day with a great big rant.
Let's start with Starbucks. Far be it for me to tell one of the most successful coffee companies how to increase their productivity....but come on.
I am not a big Starbucks customer. First, I do not like coffee....and second, they normally do not have normal black tea. It's always that fruity tea. I must admit however, they have corrected that issue and offer some excellent tea....finally.
Ok, So Shelby and I visit our local store after Church a few weeks ago. I had a meeting regarding the BCE issue with a few of my fellow rabble rousers. Since we went to early mass, we thought we would treat ourselves with breakfast at the meeting.
I get in, what I would call a very short line.....1 person. (By the time I finally get my order there are now 6 people behind me)
I think they may have run over to Columbia to get the beans for the guy in front of me.
So while we wait in the infamous DMV short line, one of the 6 employees figures that it wold be a good idea if he helps. He asks what I would like.....
Dummy me, I say a small hot chocolate....wait ...He needs to stop and correct me..."Do you mean Tall" Do they really not know what small is?
"yes yes...if it's a small" Then to a Large hot tea.....Grande he interrupts? I wanted to slap him. Yeah Yeah Grande whatever. I also ask him for a crumb cake and a apple fritter thing.....Oh no he cannot take that part of the order....he waves me off to the Girl taking the longest coffee order in the world.
So the guy in front of me gets his 1 cup of coffee and It's finally my turn. I tell her that I have already ordered my drinks, when I try to tell her what I ordered, she turns away and yells over to Grande Boy....he then explains what I ordered. I guess they thought I would lie or something. So I pay and get my pastries and tea. I then stand around for another 5 minutes....of course waiting for Shelby's "Tall" hot chocolate.
Finally, I ask.....where is the HC?
With the look that I am a complete idiot......it's on the other end f the counter waiting for me! I am such an idiot...I should of known that....right!
Talk about order prevention and slowing down what should be a pretty simple process....
Let's start with Starbucks. Far be it for me to tell one of the most successful coffee companies how to increase their productivity....but come on.
I am not a big Starbucks customer. First, I do not like coffee....and second, they normally do not have normal black tea. It's always that fruity tea. I must admit however, they have corrected that issue and offer some excellent tea....finally.
Ok, So Shelby and I visit our local store after Church a few weeks ago. I had a meeting regarding the BCE issue with a few of my fellow rabble rousers. Since we went to early mass, we thought we would treat ourselves with breakfast at the meeting.
I get in, what I would call a very short line.....1 person. (By the time I finally get my order there are now 6 people behind me)
I think they may have run over to Columbia to get the beans for the guy in front of me.
So while we wait in the infamous DMV short line, one of the 6 employees figures that it wold be a good idea if he helps. He asks what I would like.....
Dummy me, I say a small hot chocolate....wait ...He needs to stop and correct me..."Do you mean Tall" Do they really not know what small is?
"yes yes...if it's a small" Then to a Large hot tea.....Grande he interrupts? I wanted to slap him. Yeah Yeah Grande whatever. I also ask him for a crumb cake and a apple fritter thing.....Oh no he cannot take that part of the order....he waves me off to the Girl taking the longest coffee order in the world.
So the guy in front of me gets his 1 cup of coffee and It's finally my turn. I tell her that I have already ordered my drinks, when I try to tell her what I ordered, she turns away and yells over to Grande Boy....he then explains what I ordered. I guess they thought I would lie or something. So I pay and get my pastries and tea. I then stand around for another 5 minutes....of course waiting for Shelby's "Tall" hot chocolate.
Finally, I ask.....where is the HC?
With the look that I am a complete idiot......it's on the other end f the counter waiting for me! I am such an idiot...I should of known that....right!
Talk about order prevention and slowing down what should be a pretty simple process....
Thursday, December 10, 2009
Isn't Ironic..........cool!....soooo Cool!
If you have not heard, our President was awarded the Nobel Peace Prize. Let me clarify that he did not earn the prize....they gave it to him for what he would do. (Now that's another blog)
Anyway.....so he flies the jet over to Oslo and mingles with all his European fans. He then has to explain to them how war does not really fly in the face of peace.
If you have not heard the speech you can catch most of it on the news. I heard clips and he was of course apologizing for the US...our mistakes. He did, however, give the US kudos for our role in the worlds safety over the past few decades.
There was little applause ,and in fact, the loudest was when he basically prostated himself to his liberal buddies.
How he must of choked on his words.....a man who wins the Nobel Peace Prize...For his future efforts....and what did the guy do??????
Send 30,000 more troops!
Isn't ironic
Anyway.....so he flies the jet over to Oslo and mingles with all his European fans. He then has to explain to them how war does not really fly in the face of peace.
If you have not heard the speech you can catch most of it on the news. I heard clips and he was of course apologizing for the US...our mistakes. He did, however, give the US kudos for our role in the worlds safety over the past few decades.
There was little applause ,and in fact, the loudest was when he basically prostated himself to his liberal buddies.
How he must of choked on his words.....a man who wins the Nobel Peace Prize...For his future efforts....and what did the guy do??????
Send 30,000 more troops!
Isn't ironic
Wow...it's December 10th......not cool!
When you have blogging on your To Do list....that's pathetic. At my age there should not be that much on the list! This work stuff is really taking a toll on my afternoon naps.
Well, sorry for the sabbatical!
I have 4 topics that I will be blogging about in the next 4 days....(we will see)
The pathetic productivity at Starbucks
The Pathetic Customer service from Dell
A crazy bank teller story
and lastly....
The Ironic situation Obama is in.
Well, sorry for the sabbatical!
I have 4 topics that I will be blogging about in the next 4 days....(we will see)
The pathetic productivity at Starbucks
The Pathetic Customer service from Dell
A crazy bank teller story
and lastly....
The Ironic situation Obama is in.
Tuesday, November 24, 2009
Obama being satirized on SNL...Finally.....cool!
In the past month or so SNL has done a pretty tough spoof on President Obama.
If you have not seen it......sit back and watch
Very Funny....very scary....a tiny bit raunchy
The issue is ....it took the main stream media...including SNL almost a year before they start smacking back the president. It's only fair....every President has been spoofed by SNL. I guess the mother ship (NBC) could not keep the lid on the issue any longer.
Let's remember......SNL is comedy......WTG SNL
If you have not seen it......sit back and watch
Very Funny....very scary....a tiny bit raunchy
The issue is ....it took the main stream media...including SNL almost a year before they start smacking back the president. It's only fair....every President has been spoofed by SNL. I guess the mother ship (NBC) could not keep the lid on the issue any longer.
Let's remember......SNL is comedy......WTG SNL
Kitchen Faucet.....Kohler is cool!
OK.....I finally got all the parts....and guess what? Yup, I didn't order enough....I called Kohler back and without question they sent me the right ones. These, they had in stock and I received them very quickly. Everyone I dealt with at Kohler was not only nice....but competent.
Now to the normal incompetency that is rampant in my do it myself self life.....
Surprise! I am ready to get my plumber's license.....the faucet was fixed with in 30 minutes.....and.......it still works!
Now to the normal incompetency that is rampant in my do it myself self life.....
Surprise! I am ready to get my plumber's license.....the faucet was fixed with in 30 minutes.....and.......it still works!
Subscribe to:
Posts (Atom)

